Claim Form for Damages & Missing Items

Your satisfaction is our number one priority! If there are issues with your order, such as damaged, missing or wrong inventory, please follow the instructions below.

Instructions to Create a Claim

1) Submit all of the information on the form below.

2) Upload photos.

Provide your name, phone number, email, and order number, and please give a detailed description of the order and specifically what was damaged or missing in the form below. 

Uploaded Photos

>Submit a photo of the damaged items (CLOSE UP PICTURE OF THE DAMAGE) and please make sure all photos are clear.

>Submit a photo of the shipping label.

>Submit a photo of all package contents laid out so we can share with UPS. 

PLEASE NOTE, WE NEED TO HAVE THE PHOTOS UPLOADED IN ORDER TO PROCESS YOUR CLAIM IN A TIMELY MANNER.

All claim orders must be started within 2 days of delivery, and not used or staked. After 2 days, we will no longer be able to issue any replacements or provide refunds. 

Damages to the border are NOT covered in the claim. Damage to the actual graphic are covered in a claim.

If you have any additional questions regarding your claim, please email us at orders@signsbysi.com

Name(Required)
Please provide your order number.
Max. file size: 15 MB.
You must provide up close pictures of the damages.
Max. file size: 15 MB.
You must provide the shipping label photo.
Max. file size: 15 MB.
You must upload a photo showing all the package contents you received.
Confirm Policy(Required)
Terms and Conditions(Required)
This field is for validation purposes and should be left unchanged.